“Let’s not forget that the little emotions are the great captains of our lives and we obey them without realizing it.” ― Vincent Van Gogh, highly influential post-Impressionist artist
Great storytelling evokes emotion. Using the power of storytelling, you can create emotionally compelling videos with equally compelling messages that will continue to resonate with your employees and customers and build brand loyalty.
Here are two articles from www.ragan.com to help get you started on creating videos to engage your employees, who are the “key to delivering your customer’s experience,” according to Total Customer Experience Leaders Summit (TCEL) keynote speaker Peter Neill, Former Chief Customer Officer, Level 3 Communications:
Want to hear more from Peter on customer experience in person? Join him at Total Customer Experience Leaders Summit 2014 in Miami in April. To learn more about the event and register, go to www.iirusa.com/totalcustomer
Stay connected with TCEL:
- twitter.com/TotalCustomer #TCEL14
- linkedin.com/Total Customer Experience Leaders